Cookies Policy

1. Introduction

This Cookie Policy explains how Vitala ("Vitala," "we," "us," or "our") uses cookies and similar technologies when you visit or interact with our website.

Vitala is an online health and wellness store serving customers internationally.

Business Name: Vitala
Business Address: 7120 Hayman Street, Groves, Texas, United States
Contact Email: thevitala.shop@gmail.com

This Cookie Policy should be read together with our Privacy Policy and any other applicable policies provided on our website.

By continuing to use our website, you acknowledge the use of cookies and similar technologies as described in this Cookie Policy, subject to any choices or consent you provide through our cookie consent tools.

2. What Are Cookies?

Cookies are small text files that are placed on your computer, smartphone, tablet, or other device when you visit a website.

Cookies allow websites to recognize your device and remember certain information about your visit. They can help websites function properly, improve user experience, remember preferences, analyze website traffic, and support security and marketing activities.

Cookies may be:

• Session cookies, which expire when you close your browser; or

• Persistent cookies, which remain on your device for a specified period or until you delete them.

In addition to cookies, we and our service providers may use similar technologies, such as pixels, tags, web beacons, and other tracking technologies.

3. How Vitala Uses Cookies

Vitala may use cookies and similar technologies for several purposes, including:

• Operating and maintaining our website;

• Providing essential website functionality;

• Maintaining the security of our website;

• Preventing fraud and unauthorized activity;

• Remembering customer preferences;

• Supporting shopping cart and checkout functionality;

• Understanding how visitors use our website;

• Improving website performance and user experience;

• Measuring the effectiveness of marketing and advertising, where applicable; and

• Providing relevant content and advertising, where permitted by law.

Because our website is built using Wix, certain cookies and technologies may also be placed or managed through Wix and its associated services.

4. Types of Cookies We May Use

A. Strictly Necessary Cookies

Strictly necessary cookies are essential for the proper operation of our website.

These cookies may be used to:

• Maintain website security;

• Prevent fraudulent activity;

• Enable navigation;

• Remember session information;

• Support shopping cart functionality;

• Process transactions; and

• Provide essential website features.

Because these cookies are necessary for the operation of the website, they generally cannot be disabled through our cookie preference tools.

B. Functional Cookies

Functional cookies allow our website to remember choices and preferences you make.

These cookies may help us remember:

• Language preferences;

• Location preferences;

• Website settings;

• Login or account preferences, where applicable; and

• Other customization choices.

These cookies help provide a more convenient and personalized browsing experience.

C. Analytics and Performance Cookies

Analytics and performance cookies help us understand how visitors interact with our website.

These technologies may collect information such as:

• Pages visited;

• Time spent on pages;

• Website navigation patterns;

• Browser type;

• Device information;

• Approximate location;

• Referring websites; and

• Website performance information.

We may use this information to analyze website traffic, identify technical problems, understand customer behavior, and improve the performance and usability of our website.

Where required by applicable law, analytics cookies will only be used after obtaining your consent.

D. Marketing and Advertising Cookies

Marketing and advertising cookies may be used to measure advertising performance and help deliver advertising that may be more relevant to your interests.

These technologies may be used to:

• Measure marketing campaigns;

• Understand interactions with advertisements;

• Limit repeated advertisements;

• Create advertising audiences; and

• Deliver more relevant advertising.

Where required by applicable law, we will obtain your consent before placing marketing or advertising cookies on your device.

You may withdraw or modify your consent at any time through our cookie preference tools, where available.

5. First-Party and Third-Party Cookies

First-Party Cookies

First-party cookies are placed directly by Vitala or through our website platform for the operation and functionality of our website.

Third-Party Cookies

Third-party cookies are placed by external service providers whose services may be integrated with our website.

Depending on how our website is configured and the services we use, third-party technologies may be provided by:

• Wix;

• Payment service providers;

• Analytics providers;

• Advertising and marketing providers;

• Social media platforms;

• Security and fraud prevention providers; and

• Other technology providers that support our business.

These third parties may process information according to their own privacy policies and applicable legal obligations.

6. Cookies Used by Wix

Vitala's website is built and hosted using Wix.

Wix may use cookies and similar technologies to support essential website functions, security, performance, and other services associated with the operation of our website.

The specific cookies used on our website may change depending on the Wix features, applications, integrations, and services enabled on the website.

Some Wix cookies may be strictly necessary for the website to function properly.

We encourage visitors to review Wix's applicable privacy and cookie information for additional details about how Wix processes information and uses cookies.

7. Payment and Checkout Technologies

When you make a purchase through Vitala, payment information may be processed using third-party payment providers and payment technologies.

Depending on availability and your location, payment methods may include:

• Credit or debit cards;

• PayPal;

• Klarna;

• Afterpay;

• Tap to Pay; and

• Google Pay.

These providers may use cookies, security technologies, fraud prevention tools, or other tracking technologies necessary to process payments, prevent fraud, and provide their services.

The collection and processing of information by these payment providers may also be governed by their own privacy and cookie policies.

Vitala does not control all cookies or technologies used independently by third-party payment providers.

8. Consent for Cookies

Where required by applicable law, including the General Data Protection Regulation (GDPR) and applicable cookie laws, we will request your consent before placing non-essential cookies on your device.

Non-essential cookies may include:

• Analytics cookies;

• Performance cookies;

• Marketing cookies; and

• Advertising cookies.

You may have the option to accept, reject, or manage certain categories of cookies through our cookie consent banner or cookie preference settings.

Strictly necessary cookies may continue to operate because they are required for essential website functionality.

9. How to Manage Your Cookie Preferences

You may manage your cookie preferences through our website's cookie consent or preference tools, where available.

You may also manage cookies through your web browser settings.

Most browsers allow you to:

• View cookies stored on your device;

• Delete existing cookies;

• Block certain cookies;

• Block all cookies; or

• Receive notifications before cookies are placed.

Please note that restricting or deleting cookies may affect certain features and functionality of our website.

For example, disabling essential cookies may prevent certain parts of the website, shopping cart, checkout process, or other features from functioning correctly.

10. Withdrawal of Consent

Where we rely on your consent to use non-essential cookies, you have the right to withdraw your consent at any time.

You may withdraw or modify your cookie preferences through our cookie settings or consent management tools, where available.

Withdrawal of consent does not affect the lawfulness of cookie processing that occurred before consent was withdrawn.

11. Personal Data Collected Through Cookies

Some information collected through cookies and similar technologies may constitute personal data under applicable privacy laws.

This information may include:

• IP address;

• Device identifiers;

• Browser information;

• Approximate geographic location;

• Online identifiers;

• Website usage information; and

• Information about interactions with our website.

Where information collected through cookies constitutes personal data, we process that information in accordance with our Privacy Policy and applicable data protection laws.

12. International Data Transfers

Vitala serves customers internationally and uses service providers that may operate in different countries.

Information collected through cookies and similar technologies may be transferred to, stored in, or processed in countries outside your country of residence.

This may include transfers to the United States and other countries where Wix, payment providers, analytics providers, advertising providers, or other service providers operate.

Where required by applicable data protection law, including the GDPR, we will take appropriate measures to protect personal data transferred internationally.

Such measures may include:

• Transfers to countries recognized as providing an adequate level of data protection;

• Standard Contractual Clauses approved by relevant authorities;

• Other legally recognized data transfer mechanisms; and

• Appropriate contractual, organizational, and technical safeguards.

13. Your Rights Under the GDPR

If you are located in the European Economic Area, United Kingdom, or another jurisdiction with similar data protection rights, you may have certain rights regarding personal data collected through cookies and similar technologies.

Depending on applicable law, these rights may include:

• The right to access your personal data;

• The right to request correction of inaccurate information;

• The right to request deletion of your personal data;

• The right to restrict certain processing;

• The right to object to certain processing;

• The right to data portability;

• The right to withdraw consent; and

• The right to lodge a complaint with a relevant data protection supervisory authority.

To exercise applicable privacy rights, please contact us using the information provided below.

14. Data Retention

Cookies may remain on your device for different periods of time.

Some cookies are deleted automatically when you close your browser. These are generally referred to as session cookies.

Other cookies remain on your device for a longer period. These are generally referred to as persistent cookies.

The retention period for a cookie may depend on its purpose and the settings established by the relevant service provider.

Personal data collected through cookies will be retained only for as long as reasonably necessary for the purposes described in this Cookie Policy and our Privacy Policy, unless a longer retention period is required or permitted by law.

15. Do Not Track Signals

Some web browsers may provide a "Do Not Track" or similar privacy signal.

Because there is not currently a universally accepted standard for responding to all such signals, our website may not respond to every browser-based Do Not Track request in the same manner.

Where legally required, we will respect applicable privacy preference signals in accordance with relevant laws and regulations.

16. Changes to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in:

• Our website;

• The technologies we use;

• Our service providers;

• Applicable laws and regulations; or

• Our business practices.

When we make changes, we will update the Effective Date at the top of this Cookie Policy.

We encourage you to review this Cookie Policy periodically to remain informed about how we use cookies and similar technologies.

Where required by law, we will provide additional notice or obtain consent before implementing material changes.

17. Contact Us

If you have questions about this Cookie Policy, our use of cookies, or your privacy rights, please contact us:

Vitala
7120 Hayman Street
Groves, Texas, United States

Email: thevitala.shop@gmail.com

We will respond to privacy-related inquiries in accordance with applicable law.

18. Complaints

If you are located in the European Economic Area, United Kingdom, or another jurisdiction that provides similar rights, you may have the right to lodge a complaint with your local or relevant data protection supervisory authority.

We encourage you to contact Vitala first so that we have an opportunity to address your concerns.

However, your right to lodge a complaint with a competent supervisory authority remains unaffected.